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How do I activate my phone with Q Link?

Whether you brought your own phone or purchased a new one, activating it with Q Link is super easy!

Just follow the steps below:

If You Brought Your Own Phone

  1. Insert your Q Link SIM Card into your phone. Learn how with our handy SIM installation guide. If you don’t need a SIM card, continue to step 2.
  2. Perform a Network Reset on your phone. Check our Network Reset guide to see how.
  3. Download the My Mobile Account App from the App Store (iPhone) or Google Play Store (Android) and log in using your Q Link phone number.
  4. Make a test call to 305-260-6232 to complete the activation.

Congratulations! Your smartphone is now connected to the Q Link Wireless network. Enjoy your Free Phone Service!

If you Purchased a New Q Link Phone

  1. Turn on your new phone.
  2. Open the pre-installed My Mobile Account App and log in using your Q Link phone number.
  3. Make a test call to 305-260-6232 to complete the activation.

Congratulations! Your smartphone is now connected to the Q Link Wireless network. Enjoy your Free Phone Service!


Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

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To learn about your account click here