Check or Add Minutes
How do I check my minutes or data balance?
You can check your available minutes balance at any time by sending a text message to 7500, by dialing *611 from your Q Link phone, or by calling 1-855-754-6543. Once you hear the message, press 6, then 2, and then 1.
For fast and easy access, you can also view your usage details, as well as your remaining voice and text minutes by logging in to My Q Link account.
Then, enter in your username (that’s your email) and your password (that’s your zip code, unless you previously changed it). Then click “Log in.”
Your current available data or minutes will be shown in “My Usage” section.
To see your call or text records, click on “View Usage” and you will see your Monthly Usage Details, which shows you the originating and receiving phone number, the date and time the call or text was placed, the minutes used and whether the usage was a call or text.
* Data, talk, and text usage may take 2-5 days or longer to display accurately in Q Link’s System.
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