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Annual Recertification

What is Annual Recertification?

Federal and/or State regulatory authorities require that active Lifeline customers recertify their eligibility for the Lifeline Assistance program once a year.

We will provide you with easy ways to recertify for the Lifeline program and remind you via phone, text, email and post card. You must complete the free Annual Recertification process, or your Lifeline cell phone service will be cancelled. Completing your Annual Recertification is fast and easy, and recertification renews your free cell phone service for another year at no cost. Click here to complete your Annual Recertification now.

Remember that you should use your phone at least once every 30 days to continue keeping your service turned on.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

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