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Annual Recertification

What is Annual Recertification?

Federal and/or State regulatory authorities require that active Lifeline customers re-certify their eligibility for the Lifeline Assistance program once every year.

We will provide you with easy ways to re-certify for the Lifeline program and remind you via phone, text, email and post card. You MUST complete the free Annual Re-certification process, or your Lifeline cell phone service will be cancelled. Completing your Annual Re-certification is fast and easy, and re-certification renews your free cell phone service for another year at no cost. Click here to complete your Annual Re-certification now.

Remember that you should use your phone at least once every 30 days to keep your service active on the network.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

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To learn about your account click here