What is the Emergency Broadband Benefits Program (EBB)?

The Emergency Broadband Benefit (EBB) program was a limited-time government benefit program that began on 05/12/2020 and transitioned into the Affordable Connectivity Program (ACP) on 12/30/2021. The EBB granted qualifying Americans discounts on monthly broadband services and connected internet devices.

Click here to view the terms and conditions page.

Can Q Link Wireless still help me after the pandemic?

Yes. The EBB transitioned on 12/30/2021 into the Affordable Connectivity Program (ACP), and Q Link Wireless will participate in this government program as well. We will continue to serve qualifying Americans with FREE and UNLIMITED data, talk, and text as well as a new tablet!

Who qualifies for the EBB?

EBB recipients are people who typically qualified by participating in the same government benefit programs as Lifeline (LL) recipients, such as:

• SNAP
• Medicaid
• SSI
• Federal Public Housing Assistance
• Veterans Survivors Pension Benefit

Recipients may have also qualified by household income that is at or below 135% of the federal poverty level, or due to unemployment.

Can I still sign up for the EBB Program?

You can apply for the Affordable Connectivity Program (ACP) instead and get the same FREE and UNLIMITED data, talk, and text, as well as a new tablet!

What happens to my EBB benefits when the ACP begins?

You keep them! Because Q Link Wireless is participating in the ACP, we roll over our EBB subscribers into the new program so you can continue to access FREE and UNLIMITED data, talk, and text.

When will I get my new tablet?

Once you finish applying or successfully opt-in, you will receive an email with tracking details for your tablet order. Remember: Tablets are subject to availability and shipping times vary. Offer varies by state.

What happens if I signed up for EBB before 12/30/21?

Nothing! Because Q Link Wireless is participating in the ACP, we roll over our EBB subscribers into the new program so you can continue to access FREE and UNLIMITED data, talk, and text.

There will be a 60-day transition period for Q Link Wireless to roll over our EBB subscribers to the ACP. This transition period will begin on 12/31/2021 and ends on March 1, 2022. Continue using your Q Link Wireless service and be sure to connect with us on our social media channels for the latest news and updates!

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is the latest U.S. government benefit program to provide low-income Americans with discounts on monthly broadband services and connected internet devices.

What does the ACP give you with Q Link Wireless?

Q Link Wireless gives qualifying Americans FREE and UNLIMITED data, talk, and text on one of the nation’s largest and most reliable 4G LTE/5G networks.

When does the ACP begin?

The ACP begins on 12/31/2021.

For our current EBB subscribers, please keep in mind that EBB transitioned on 12/30/2021 into the ACP. Q Link Wireless participates in the ACP and will roll over EBB subscribers into the new program.

How do I qualify for the ACP?

You can qualify for the ACP and FREE cell phone service by participating in government benefit programs like Medicaid, SNAP, and SSI. You may also qualify by income or unemployment status. Apply today and find out if you’re eligible!

I’m already enrolled in Lifeline (LL). Am I now required to sign up for the ACP?

No, you’re not obligated to enroll in the ACP. However, to receive UNLIMITED data, talk, and text through Q Link Wireless you must enroll in the ACP.

How do I sign-up for the ACP?

Apply with Q Link Wireless right now! If you qualify, we’ll get you approved in minutes for FREE and UNLIMITED data, talk, and text on one of the nation’s largest and most reliable 4G LTE/5G networks. There’s no reason to go anywhere else!

What kind of connected device does Q Link Wireless offer to new customers?

We proudly offer Q Link Wireless ACP subscribers a new tablet to enjoy along with free and unlimited cell phone service. Tablet offer varies by state. 

The Tablet comes with the latest Bluetooth and Wi-Fi capabilities. Once the Tablet order is placed, ACP subscribers on our network will contribute a one-time $10.01 co-pay before the Tablet is shipped per ACP rules. Keep in mind the Tablet offer is subject to product availability and shipping times may vary.

When will I get my new tablet?

Once your application is approved, or successfully opt-in, and your Tablet order is placed, we’ll send you information on how to pay the ACP required one-time co-pay contribution of $10.01 to the email address you used to sign up. Once you pay the co-pay contribution we will ship your Tablet. Keep in mind that tablets are subject to availability and shipping times vary. This offer varies by state.

As a current EBB subscriber, what will happen to my service on and after 12/31/2021?

Nothing! Because Q Link Wireless is participating in the ACP, we roll over our EBB subscribers into the new program. Your FREE and UNLIMITED data, talk, and text service will be uninterrupted.

Note: There will be a 60-day transition period for Q Link Wireless to roll over our EBB subscribers to the ACP. This transition period will begin on 12/31/2021 and ends on March 1, 2022. Continue using your Q Link Wireless service and be sure to connect with us on our social media channels for the latest news and updates!

As a current Lifeline subscriber, what will happen to my service on and after 12/31/2021?

Nothing! But because Q Link Wireless is a leading ACP provider, you could upgrade your service by applying for ACP. Once approved, you’ll begin receiving monthly FREE and UNLIMITED data, talk, and text.