When do I have to recertify?
You may recertify your account up to 150 days before it is due to expire.
Q Link Wireless will remind you when it’s time to recertify your Lifeline service via phone, text, and email. Once you receive notification, you will have a specified time period to complete and submit your Annual Recertification. Remember that failing to recertify within the time period will result in termination of your Q Link Wireless account and cancellation of your Lifeline cell phone service.
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