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Annual Recertification

When do I have to recertify?

You may re-certify your account up to 150 days before it is due to expire.

Q Link Wireless will remind you when it’s time to re-certify your Lifeline service via phone, text, and email. Once you receive notification, there will be a date specified that you must submit your Annual Re-certification by. Remember that failing to re-certify within that time period will result in termination of your Q Link Wireless account and cancellation of your Lifeline cell phone service.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here