What are my phone service options after the ACP ends?

The federal government has decided to end the Affordable Connectivity Program (ACP), leaving millions of Americans like you without FREE phone service. But don’t worry, we’re here to help you stay connected.

On June 1st, your Q Link Emergency Plan kicks in. You’ll receive 500MB of Data, 500 Minutes, and 500 Texts.  Once this runs out, you will no longer have active phone service unless you pick a new plan. 

For a limited time, we’re offering you every 3rd month of service FREE when you sign up for our UNLIMITED Plan. It’s our way of saying thank you for being a loyal Q Link customer.

Frequently Asked Questions

You’ve been enrolled in our FREE phone service plan through your ACP benefit. However, due to a lack of funds, the government chose to end the ACP on May 31, 2024. 

On June 1st, your Q Link Emergency Plan began, giving you 500MB of Data, 500 Minutes, and 500 Texts.

Your phone service was cut off once your Q Link Emergency Plan ran out. To stay connected, you must select a new plan by accessing your Members Area

We have alternative discounts and plans for ACP customers. Our most popular plans and offers include:

UNLIMITED Plan: Stay UNLIMITED for $30/Mo. and enjoy every 3rd month FREE.

Family Plan: Add up to 4 additional lines starting at $10/Mo. per line.

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To view more options, please visit your Members Area.

Our UNLIMITED Plan discount allows former ACP customers who sign up for our UNLIMITED Plan to enjoy a FREE month of service every 3rd month. This means that for every 2 months of paid service, we will pay for your 3rd month! This exclusive, limited-time offer is only available to ACP customers.

Our Family Plan is ideal for anyone who needs to add additional lines to their plan. With our Family Plan, you can add up to four additional lines, each starting at $10/Mo. per line. This plan offers flexibility and cost-effectiveness by allowing family members to share the same network with individual lines, each with their own phone number. It’s a convenient way for families to simplify their mobile expenses while ensuring that everyone stays connected.

After ACP ends, you can keep your current number by signing up for an affordable Q Link Phone Plan. Otherwise, your number will be lost due to inactivity after a certain amount of time.

No, we are transparent about our pricing. There are no hidden fees or charges associated with our plans. What you see is what you get.

No, there are no contracts or long-term commitments required. Our month-to-month plans give you the freedom to change your service at any time.

Limited time offer. Exclusions apply. Third month FREE promo is only available for former Affordable Connectivity Program (ACP) customers who choose an UNLIMITED Prepaid Plan. Customers will receive their third month free after every two months they have continuous service with Q Link Wireless.
 
All prepaid customers will be subject to month-to-month payments. Your plan details are subject to change at any time, without notice. Customers who select a Prepaid Plan will be enrolled in Auto-Refill by default.