We are excited to have you as a customer! Signing up is easy and stress free with no credit checks or contracts required.
Visit qlinkwireless.com/signup/ and enter your zip code and email address to get started. From there, follow the simple steps to complete your application.
If you have any questions about our network and benefits, visit our Q Link Wireless Network Help Page to explore frequently asked questions.
Frequently asked questions before starting the application process:
Frequently asked questions during the application process:
Frequently asked questions after submitting an application:
You may qualify for Q Link Wireless if you participate in one of the following programs:
You can also qualify if your total household income meets or is below 135% of the Federal Poverty Guidelines.
Yes, there are a few restrictions:
To complete the Q Link Wireless Lifeline application online, you’ll need to have a working email account.
If you do not currently have an email address, you can create one easily using any email platform. We suggest you create one with Outlook.com.
Once the email account is created, visit www.qlinkwireless.com and sign up for your free phone service using your new email address.
Yes! You can close your browser and come back at any time to pick up where you left off. Just go to our homepage at www.qlinkwireless.com, and enter your email address and zip code to log back in.
You are getting this error message because you previously completed an application for Lifeline service through Q Link Wireless. Due to requirements of the Federal Lifeline program, we do not allow you to modify personal data that was already submitted into the system. If you would like to edit your information such as your email address, mailing address or phone number, please send us an email by clicking here. Make sure to provide your information just like it is on your Q Link account, and explain the issue clearly. It may take up to 72 hours for our Customer Support team to begin processing your request.
The Lifeline Household Worksheet helps determine if more than one person in your household receives Lifeline. You may be required to complete and submit this worksheet in order to sign up for the Lifeline program, or complete your Annual Recertification.
Please make sure your confirmation email is not in your spam folder. If it is, you will have to move the email to your inbox and add Q Link Wireless to your address book. This is an important step to ensure you see and read all of our emails that contain order updates.
If you’re a Gmail subscriber, you may see the confirmation email in your “Promotions” folder instead of “Primary.” Please note that Gmail updated the organization of your accounts’ inbox folders. Instead of having only a primary inbox folder, Gmail now includes Primary, Social, and Promotions. To ensure you read all of Q Link Wireless’ emails, we ask to please mark Q Link Wireless as a primary sender. Here’s how you can do that:
If you mark a Q Link Wireless email as spam or unsubscribe, two things may happen:
Please contact us right away to remove the block on your account. You can send us an email by clicking here. Make sure to provide your information just like it is on your Q Link Wireless account, and explain the issue clearly. It may take up to 72 hours for our Customer Support team to begin processing your request.