Yes. You will need to call Customer Support to verify your information and give verbal consent for someone else to speak on your behalf. Call Customer Support toll-free at 1-855-754-6543.
Or, if you are disabled and have a proof document enabling someone to speak on your behalf, you can fax the document toll-free to 1-855-837-5465. Be sure to include your name and enrollment ID (or a phone number where we can reach you).