Update Account / Change Plan
How can I see what phone plan I am on?
You can check the plan you currently have by clicking My Q Link on the main navigation bar. Then, you will be prompted to log into your account. Enter in your username (that’s your email) and your password (that’s your zip code, unless you previously changed it). Then click “Log In”.
Once logged in, you will see your plan name under “My Plan Detail” section. You can check your current phone plan anytime online.
What if I haven’t been approved yet?
Before you can see what plan you are on, you must submit your proof documents for approval. For instructions on how to submit your proof documents, visit the Uploading Proof section now.
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Help Categories
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Download your phone’s user manual. Click here
Find out how you can upload your proof. Click here
To learn about your account click here