There are several easy ways to get in touch with us:
- Click here to send us an email.
- Be sure to provide your phone number, email address, and full name, as they appear on your account.
NOTE: It may take up to 72 hours for our Customer Support team to begin processing your request.
- Call us toll-free at 1-855-754-6543.
- Follow the prompts to resolve your issue.
NOTE: Customer Support is available Monday – Friday: 8:00 AM EST to 8:00 PM EST, and Saturday – Sunday: 9:00 AM EST to 6:00 PM EST.
- You can send us mail via USPS to:
Q Link Wireless
499 E Sheridan St, Ste 200
Dania, Florida 33004
- Be sure to include:
- the reason you are contacting us
- your name
- your Q Link enrollment ID (or a phone number where we can reach you).
NOTE: Response times may vary depending on mail processing and delays. Once we receive your letter, it may take up to 72 hours for our Customer Support team to begin processing your request.