Get help

Lifeline Service & Plans

How do I know if I’m using 5G?

A 5G icon will appear on your phone’s screen. If you are out of a 5G supported area, your phone will continue to run on Q Link’s high-speed 4G LTE network.


Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here