How do I know that you received my proof documents?

You can see if we received your proof documents by logging into My Q Link and checking your status. To check your status, follow these simple steps:

  • Log into My Q Link by entering your username (that’s your email address) and your password (that’s your zip code).
    How to login in my Q Link
  • Once logged in, check the “Required Proof Documents” table and look at the “Status” column.
    • When the required proof says “Approved,” that means we’ve reviewed and accepted those documents
    • If the required proof says “Required” or “Resubmit,” we still need those documents from you
    •  If the required proof says “In Review,” we’ve received your documents and are processing them