Login Issues
How do I reset my password?
Before you can reset your password, you must submit your proof documents for approval. For instructions on how to submit your proof documents, visit the Uploading Proof section now.
To change your password, first log into My Q Link and enter your username (that’s your email) and your password (that’s your zip code). Once logged in, click on “Change Password” under “My Q Link” on the right-hand side. You will then be prompted to add in a password of your choice.
Was this helpful?
Let us know if you liked the post. That’s the only way we can improve.
Help Categories
Select your topic below:
Phone Manuals
Download your phone’s user manual. Click here
Sending Us Proof
Find out how you can upload your proof. Click here
Get Help
To learn about your account click here