Before you can reset your password, you must submit your proof documents for approval. For instructions on how to submit your proof documents, visit the Uploading Proof section now.

To change your password, first log into My Q Link and enter your username (that’s your email) and your password (that’s your zip code). Once logged in, click on “Change Password” under “My Q Link” on the right-hand side. You will then be prompted to add in a password of your choice.