How do I set up or unlock my voicemail?

To set up your voicemail
complete the following steps:

  1. Turn on your Q Link phone.
  2. Press and hold ‘1’ on the keypad.
  3. Listen for the instructions to set up your voicemail.

If you forgot your voicemail password
or you need to unlock your voicemail, please log in to your My Q Link account. On the “Account Overview” page, scroll down to “Device Help”. There, you will see a link you can click to reset your voicemail.

reset the voicemail in your Q Link phone

Please note: When you reset your voicemail, you will lose any saved messages, your voicemail greeting, and any other voicemail settings. Once the reset is complete you will be able to follow the instructions above for voicemail setup to customize your settings.