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How do I turn on Wi-Fi calling on my phone?

Enabling Wi-Fi calling can be done on your smartphone. The directions are different for iPhones and Androids.

iPHONES:

Here’s how you can set up Wi-Fi calling on your iPhone:

  1. Turn on Wi-Fi and connect to a Wi-Fi network.
  2. From the Home screen, select Settings.
  3. Select Phone.
  4. Select Wi-Fi Calling.
    • If you have an iPhone with an eSIM and more than one line, tap the line you’re making changes to.
  5. Tap the slider next to Wi-Fi Calling on This iPhone to turn Wi-Fi calling on.
    • If you ever want to turn off Wi-Fi calling, follow all of the above steps, and then tap the slider off instead.
  6. A connection preference of a Wi-Fi or mobile network is not available on an iPhone. Instead, your iPhone will automatically choose the stronger network.

ANDROIDS:

Here’s how you can set up Wi-Fi calling with your Android:

  1. Turn on Wi-Fi and connect to a Wi-Fi network.
  2. Pull down the notification shade at the top of your phone, and long-press the Wi-Fi icon to see Wi-Fi settings.
  3. Select Wi-Fi Preferences.
  4. Select Advanced.
  5. Select Wi-Fi Calling and flip the switch to “On”.
    • If you ever want to turn off Wi-Fi calling, follow all of the above steps, and then flip the switch to “Off” instead.
  6. Here you can also select whether you want the phone to prefer Wi-Fi or mobile networks for calls in Calling Preference.

If you try to turn on Wi-Fi calling and you don’t find the above settings, then it may not be available on your phone. Please refer to your phone’s User Manual for further help.

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