Enabling Wi-Fi calling can be done on your smartphone. The directions are different for iPhones and Androids.
iPHONES:
Here’s how you can set up Wi-Fi calling on your iPhone:
- Turn on Wi-Fi and connect to a Wi-Fi network.
- From the Home screen, select Settings.
- Select Phone.
- Select Wi-Fi Calling.
- If you have an iPhone with an eSIM and more than one line, tap the line you’re making changes to.
- Tap the slider next to Wi-Fi Calling on This iPhone to turn Wi-Fi calling on.
- If you ever want to turn off Wi-Fi calling, follow all of the above steps, and then tap the slider off instead.
- A connection preference of a Wi-Fi or mobile network is not available on an iPhone. Instead, your iPhone will automatically choose the stronger network.
ANDROIDS:
Here’s how you can set up Wi-Fi calling with your Android:
- Turn on Wi-Fi and connect to a Wi-Fi network.
- Pull down the notification shade at the top of your phone, and long-press the Wi-Fi icon to see Wi-Fi settings.
- Select Wi-Fi Preferences.
- Select Advanced.
- Select Wi-Fi Calling and flip the switch to “On”.
- If you ever want to turn off Wi-Fi calling, follow all of the above steps, and then flip the switch to “Off” instead.
- Here you can also select whether you want the phone to prefer Wi-Fi or mobile networks for calls in Calling Preference.
If you try to turn on Wi-Fi calling and you don’t find the above settings, then it may not be available on your phone. Please refer to your phone’s User Manual for further help.
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