Technical Support

What do you need help with?

What if I have technical difficulties during the appointment?

If you experience any technical difficulties during your appointment, we suggest using an alternative device so our tech support specialist can guide you through the process of setting up your FREE Phone Service with Q Link Wireless. We understand that technical issues can happen, but we recommend ensuring you are in a good coverage area. Our Tech Support Specialists are available to assist you with any SIM activation issues you may encounter.

Can I schedule an appointment for someone else, such as a family member or friend?

Absolutely! You can schedule an appointment for a family member or friend to set up their FREE Phone service, as long as the owner of the account gives you permission to do so. Just remember to provide us with a working contact number so we can confirm the appointment details with you.

What if I need additional assistance after my appointment?

If you need additional help after your appointment, don’t worry, we’re here for you! We understand that sometimes you may have more questions or need further assistance, and we’re happy to provide that. You can easily schedule another appointment for assistance or call our direct line at 1 (888) 505-7678. Our friendly and knowledgeable Tech Support Specialists are always ready to help you with questions or concerns you may have. So don’t hesitate to reach out to us for the support you need!