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transfer locked

Why am I not able to transfer my ACP benefit immediately?

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‘I love my new phone from Q Link Wireless because it is easy to use and now I will never be without a phone. Thanks Q Link!’
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‘Q Link’s service never lets me down. They sent me an excellent phone which I love and I have never had a problem. I use my phone to make appointments and stay connected with my work, friends and family.’
–David, AZ

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