What happens if I don’t receive my minutes for the given month?

If you do not receive your minutes on a given month, please send us an email by clicking here. You can also contact us by calling Customer Support at 1-(855) 754-6543. Make sure to provide your information as it is on your Q Link account, and explain the issue clearly. It may take up to 72 hours for our Customer Support team to begin processing your email request.