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Lost, Stolen, or Broken Devices

Why does a replacement phone cost $19.99?

Unfortunately, the federal government does not reimburse us for the smartphones we provide. However, Q Link Wireless’ mission is to ease your mind and budget by offering a $19.99 replacement smartphone. The smartphone model we send out for replacement orders is a Q Link Wireless Standard Smartphone.

We know sometimes accidents happen or can’t be avoided and we want to make sure you stay connected to the people and places that matter to you.

Click here to replace a lost, stolen, or damaged phone.

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