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Lifeline Service & Plans

What kind of phone will Q Link send me? Can I upgrade my phone?

ALL new Q Link Members are eligible to receive the upgraded standard Q Link phone: the ZTE Z3001S! You’ll be able to enjoy the latest smartphone features including text & picture message, data for email, apps, surfing the web, and more! You can check out the info below for full feature.

ZTE Z3001S Features

  • Android Version N
  • LTE Capable
  • 4″ Touch Screen Display
  • 1GB RAM Memory
  • 8GB Internal Storage
  • Rear AND Front-facing Camera
  • 1600 mAh Lithium Ion Battery
  • Wi-Fi & Bluetooth Capable
  • Speakerphone and Voice dialing
  • MicroSD Card Capable – Up to 32GB (not included)


Can I upgrade my phone?

If you’re an existing customer with a previous model and you would like the ZTE 3001S, you are eligible to receive this $75 smartphone at a discounted rate of $25!

Just click HERE to place your order online, or call our tollfree number at (1-855) 754-6543 to get your upgrade over the phone. You can pay with a debit or credit card registered to your account name and address. If you do not have access to a credit or debit card, you can use cash to purchase a prepaid gift card (for example, a Visa or Vanilla MasterCard gift card) and use it to place your order either online or over the phone.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here