To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.
Based on the information provided, the requirements to unlock your phone are as follows:
- The phone must have been purchased from The Kroger Family of Co. stores.
- The phone must have been activated for at least one year.
- You must be in full compliance with Kroger Wireless’ Terms & Conditions.
To unlock your phone by calling the carrier, follow these instructions:
- Dial 1-866-434-7796 to reach Kroger Wireless Customer Service.
- Provide the customer service representative with the following information:
- – The phone number associated with the handset.
- – The name on the account.
- – The 4-6 digit account passcode.