Unlock Your Restricted Phone: Kroger I-Wireless

To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.

Based on the information provided, the requirements to unlock your phone are as follows:

  1. The phone must have been purchased from The Kroger Family of Co. stores.
  2. The phone must have been activated for at least one year.
  3. You must be in full compliance with Kroger Wireless’ Terms & Conditions.


To unlock your phone by calling the carrier, follow these instructions:

  1. Dial 1-866-434-7796 to reach Kroger Wireless Customer Service.
  2. Provide the customer service representative with the following information:
    • – The phone number associated with the handset.
    • – The name on the account.
    • – The 4-6 digit account passcode.

Click here to read more about Kroger I-Wireless Policy and unlock the full details

Still need help?

We understand that sometimes customers may accidentally select the wrong provider option click here to be re-directed to the main page.

If you are still having issues we recommend reaching out to our dedicated Customer Support Specialists for personalized assistance.