Unlock Your Restricted Phone: Mint Mobile

To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.

Based on the provided information, the requirements to unlock your phone are:

  1. The locked device must have been activated on Mint Mobile service for at least 12 months.
  2. The telephone number associated with the device should not have been recycled or ported.
  3. You must request the unlocking while your service is active and in good standing, or within 60 days after your active service days expire.
  4. The device must be a Mint Mobile locked handset launched on or activated with Mint Mobile’s service after September 01, 2018.
  5. The device should be in working condition and not reported as stolen, lost, or associated with fraudulent activity.

Click here to initiate a chat with Mint Mobile customer support.


To unlock your phone by calling the carrier, follow these instructions:

  1. Dial Mint Mobile customer care at 213-372-7777.
  2. Inform the customer care representative that you would like to unlock your phone.
  3. Provide the necessary information requested, such as your account details, phone number, and any other relevant details.
  4. The representative will verify your eligibility for unlocking based on Mint Mobile’s unlocking policy.
  5. If you meet the requirements, the representative will guide you through the unlocking process and provide any necessary instructions or codes.
  6. Follow the instructions provided by the representative to complete the unlocking process.
  7. Once the process is complete, restart your phone to apply the unlock.

Click here to read more about Mint Mobile Policy and unlock the full details.

Still need help?

We understand that sometimes customers may accidentally select the wrong provider option click here to be re-directed to the main page.

If you are still having issues we recommend reaching out to our dedicated Customer Support Specialists for personalized assistance.