Unlock Your Restricted Phone: SafetyNet Wireless

To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.

Based on the provided information, the requirements to unlock your phone are:

  1. The phone must be a prepaid Lifeline mobile wireless device.
  2. The unlocking request can be made no later than one year after the initial activation of the device.
  3. SafetyNet will unlock eligible devices within two business days of receiving a request or provide an explanation if the device does not qualify for unlocking.
  4. Deployed military personnel who are customers in good standing can unlock their devices upon providing deployment papers.



To unlock your phone by calling the carrier, follow these instructions:

  1. Dial SafetyNet Wireless customer support at 1-888-224-3213.
  2. Inform the representative that you would like to unlock your phone.
  3. Provide the necessary information, such as your account details, phone number, and any other relevant details.
  4. The representative will verify your eligibility for unlocking based on SafetyNet’s unlocking policy.
  5. If you meet the requirements, the representative will guide you through the unlocking process and provide any necessary instructions or codes.
  6. Follow the instructions provided by the representative to complete the unlocking process.
  7. Once the process is complete, restart your phone to apply the unlock.

Click here to read more about SafetyNet Wireless Policy and unlock the full details.

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If you are still having issues we recommend reaching out to our dedicated Customer Support Specialists for personalized assistance.