Unlock Your Restricted Phone: TerraCom Wireless

To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.

The requirements to unlock your phone with TerraCom Wireless are as follows:

  1. Service must be active for a minimum of 12 months with no past due or unpaid balance.
  2. All service commitments, installment plans, or early termination fees must be complete and paid in full.
  3. The device must not be reported for fraudulent activity, lost, or stolen.
  4. TerraCom must not have a reasonable belief of intent to defraud the program.


To unlock your phone with TerraCom Wireless by making a call, follow these instructions:

  1. Dial the customer service number of TerraCom Wireless: 1-888-716-8880.
  2. Wait for a customer service representative to answer your call.
  3. Inform the representative that you would like to unlock your phone.
  4. Provide any necessary information or details they may ask for, such as your account information, phone model, and IMEI number (if requested).
  5. Follow any additional instructions given by the representative.
  6. The customer service representative will process your unlock request and provide you with further guidance or information.
  7. Wait for confirmation that your phone has been unlocked. This may take some time, so be patient.
  8. Once your phone is unlocked, you can insert a SIM card from another carrier to use their network.

It’s important to note that the specific instructions and process may vary depending on your individual circumstances and the policies of TerraCom Wireless. It’s recommended to contact their customer service directly for accurate and up-to-date information on unlocking your phone.

Click here to read more about TerraCom Wireless Policy and unlock the full details.

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If you are still having issues we recommend reaching out to our dedicated Customer Support Specialists for personalized assistance.