To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.
The requirements for unlocking your phone with Xfinity Mobile are as follows:
- At least 60 days must have passed since your phone was activated.
- Your Xfinity Mobile account must not have a past-due balance.
- Your phone must not be reported lost, stolen, or involved in fraudulent activity.
- Only the account holder, Primary user or a Manager on a phone’s original Xfinity Mobile account can request to have it unlocked.
No.
1- 888-936-4968
The instructions for unlocking your phone through chat with an agent are as follows:
- Visit the Xfinity Mobile website.
- Look for the chat option to initiate a chat session with an agent.
- Request an unlock for your phone.
- Provide any required information and follow the instructions provided by the agent.
- You can unlock your phone by calling Xfinity Mobile at 1-888-936-4968.
- Call Xfinity Mobile Customer Service at the provided number.
- Request an unlock for your phone.
- Provide any required information and follow the instructions provided by the customer service representative.
For more detailed information and specific instructions, it is recommended to visit the provided link or contact Xfinity Mobile Customer Service at 1-888-936-4968.
Click here to read more about Xfinity Mobile Policy and unlock the full details.
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If you are still having issues we recommend reaching out to our dedicated Customer Support Specialists for personalized assistance.