1. Can I purchase additional Data or Minutes?

Yes, you can refill your FREE Lifeline plan by adding additional Data! Simply visit our Bundles page, choose the plan you want, and click “Add Bundle.”

All our Refill Bundles come with High-Speed Data, UNLIMITED Talk, Text and Picture Messaging.


2. How do I figure out how much data I need?

Q Link Wireless now offers additional monthly data at the lowest rates around! Data can be used for email, web browsing, videos, music, social media, downloads, and more.

But how do you know which Data plan is right for you?

Use the Data Calculator to determine exactly how much Data you’ll need for the month.

How to use the Data Calculator Tool by Q Link Wireless

First, click this link:  Data Calculator

Next, click the Data buttons at the top of the calculator. This illustrates what each amount of Data will get you. Once you’ve chosen the Data amount, the meters directly below it will display how much activity that Data will get you.

You can also manually adjust the volume or frequency (monthly, weekly, or daily) of each category based on your specific needs. The highlighted Data button will change depending on your adjustments.

To see your results, as well as a suggested plan based on your projected usage, finish adjusting the calculator to match your needs.

At the very bottom of the screen, you can see how we’ve calculated Data usage for different activities.



4. What is Qlixar?

QLIXAR Rewards is a free app exclusively for Q Link Wireless Members and a way to earn free data and minutes.  Are you interested in topics like Politics and Tech? Food and Health? Gaming and Travel? Then Qlixar is for you! The more you interact with the app, the more QLIXAR COINS you earn which are easily be redeemed for free minutes and free data.

From entertainment videos, the latest news straight from the hottest sources, and interactive surveys… there is no end to the fun you can have with QLIXAR. Plus, we are constantly uploading and adding new content for you to enjoy.

Download QLIXAR here.


5. What is Auto-Refill?

Q Link Wireless offers convenient monthly refills at a discounted rate on our already low-cost bundle plans! Here’s how it works:

  1. Click here to check out the different options for extra bundle plans.
  2. When you choose your plan, make sure to check the box to allow auto-refills & save up to 20% every month!
  3. Your plan will refill every 30 days at the discounted rate, so you’ll keep saving, month after month.

Plus, you can change your payment method, adjust your refill date, or cancel your refills any time. Login to your My Q Link account at qlinkwireless.com. Once there, click “Manage Auto-Refill” and select from the drop-down menu next to the Refill plan you want to change.



7. What about unused minutes? Will they carry over to the next month?

FREE Data and minutes from Q Link Wireless expire at the end of each month and are topped off again at the beginning of the next month.

However, with our new Always On™ feature, you receive FREE UNLIMITED text and picture messaging, even if you run out of your FREE minutes & Data.

Additionally, if you ever need more minutes or Data, you can purchase more at our super low rates! With our extremely affordable bundles, you can get UNLIMITED minutes, UNLIMITED text & picture messaging, and your choice of Data! Click here for information on minutes packages available for purchase at the lowest rates.



8. When do I get my monthly data and minutes?

Upon activating your Q Link Wireless phone, you will have one year of service, and your Data and minutes for the first month will already be available.

You will receive your FREE Data and minutes refill on the 1st day of each month.