1. Can I purchase additional Data or Minutes?

Yes, you can refill your FREE Lifeline plan by adding additional Data!

Simply visit our Bundles page, choose the plan you want, and click “Add Bundle.”

All our Refill Bundles come with High-Speed Data, UNLIMITED Talk, Text and Picture Messaging.

Always have the service you need when you need it most!

2. How do I figure out how much data I need?

Q Link Wireless now offers additional monthly data at the lowest rates around! Data can be used for email, web browsing, videos, music, social media, downloads, and more.

But how do you know which Data plan is right for you?

Use the Data Calculator to determine exactly how much Data you’ll need for the month.

How to use the Data Calculator Tool by Q Link Wireless

First, click this link:  Data Calculator

Next, click the Data buttons at the top of the calculator. This illustrates what each amount of Data will get you. Once you’ve chosen the Data amount, the meters directly below it will display how much activity that Data will get you.

You can also manually adjust the volume or frequency (monthly, weekly, or daily) of each category based on your specific needs. The highlighted Data button will change depending on your adjustments.

To see your results, as well as a suggested plan based on your projected usage, finish adjusting the calculator to match your needs.

At the very bottom of the screen, you can see how we’ve calculated Data usage for different activities.

4. What is Qlixar?

QLIXAR Rewards is a free app exclusive to Q Link Members.

  • We want to give you unlimited rewards, just for using your phone!
  • Watching fun videos and taking surveys about your favorite topics will earn you coins.
  • Are you interested in Politics and Tech? Food and Health? Gaming and Travel?
  • You name it, we cover it! You get to choose what you want to hear about.

From entertainment videos, the latest news straight from the hottest sources, and interactive surveys… there is no end to the fun you can have with QLIXAR. Plus, we are constantly uploading and adding new content for you to enjoy.

The more you use it, the more QLIXAR COINS you earn! Download QLIXAR here.


Why should I download QLIXAR?

QLIXAR coins can easily be redeemed for free minutes and free data.

And that’s not all… there will always be new rewards you can earn, which makes using QLIXAR more exciting than ever!

  • Watch videos
  • Take surveys
  • Check the news
  • Invite your friends
  • Earn unlimited coins

Download QLIXAR here.

5. How can I get more data and minutes for free?

Q Link Wireless offers you several ways to get FREE Data added to your Lifeline plan!

Option 1: Uploading Proof Documents within 24 Hours

What better way to welcome you to Q Link Wireless than with FREE Data?

When you register for Q Link Wireless, you must complete an application and upload proof documents that will verify your eligibility for Lifeline services.

We would like to offer you a bonus of 100MB Data, in addition to your Lifeline plan, when you upload your required proof documents within 24 hours of submitting your Q Link application!

(Click here to learn more about what a proof document is, and how to upload them)

You better hurry and start uploading, so you can start talking!


Option 2: Refer-a-Friend

  1. Spread the word about Q Link Wireless. (Friends, family, media)
  2. Encourage your friends and family to get ‘FREE phone service for life’ so you can all stay in touch!
  3. Earn 100MB Data!

What’s not to love about the Q Link Wireless Refer-A-Friend program?

Just remember, your friend has to be successfully registered and signed up for Q Link before you can claim your bonus data and minutes.

Click here to learn how to participate in this exciting opportunity!

Option 3: Recycle Rewards

With our Recycle Rewards program, you can earn a FREE Data for sending us your used smartphone!

If you have an old phone that you don’t use anymore, why not transform it into extra data and minutes for your current phone?

It’s fast, it’s simple, and best of all, it’s absolutely free.

Just follow these three steps:

  1. Pack it!
    Download your free mailing label. Print it out and affix it to the top right corner of an envelope containing your phone. Be sure to fill in your Q Link phone number!
  1. Mail it!
    Drop the envelope off at the nearest post office or mailbox.
  1. Enjoy more!
    As soon as we receive your phone, you’ll get 1GB of free Data and 1 month of unlimited Talk.

Recycle program

We’ll either donate your old phone to someone who needs one, or just recycle it!

Isn’t it nice to know your old phone is moving on to greater things?

Option 4: QLIXAR – Rewards are just a click away!

Download QLIXAR today, exclusive to Q Link Members!

QLIXAR is an easy way to get exciting rewards. Watch fun videos and take surveys on topics you choose, and you’ll earn FREE Data. We’re constantly adding new content and rewards!

Click here to learn how you can start collecting your rewards with QLIXAR today.

6. What is Auto-Refill?

Q Link Wireless now offers convenient monthly refills at a discounted rate on our already low-cost bundle plans! Here’s how it works:

  1. Click here to check out the different options for extra bundle plans.
  2. When you choose your plan, make sure to check the box to allow auto-refills & save up to 20% every month!
  3. Your plan will refill every 30 days at the discounted rate, so you’ll keep saving, month after month.

Plus, you can change your payment method, adjust your refill date, or cancel your refills any time. Login to your My Q Link account at qlinkwireless.com. Once there, click “Manage Auto-Refill” and select from the drop-down menu next to the Refill plan you want to change.

8. What about unused minutes? Will they carry over to the next month?

FREE monthly minutes & Data from Q Link Wireless expire each month, and your next month’s FREE minutes & Data will be refilled at the beginning of each month. With the new, upgraded plans from Q Link, you’ll have plenty of FREE minutes to enjoy every month, plus Data you can use to make even more calls than ever. Click here to learn about making calls using your free data!

Plus, with our new Always On™ feature, you’re connected all month long—even if you run out of your FREE minutes & Data. You receive FREE UNLIMITED text & picture messaging, all the time!

Additionally, if you ever need more minutes or Data, you can purchase more at our super low rates! With our extremely affordable bundles, you can get UNLIMITED minutes, UNLIMITED text & picture messaging, and your choice of Data! Click here for information on minutes packages available for purchase at the lowest rates.

9. When do I get my monthly data and minutes?

Upon activating your Q Link Wireless phone, you will have one year of service, and your Data and minutes for the first month will already be available.

You will receive your FREE Data and minutes refill on the 1st day of each month.