How to Configure Your Phone’s Access Point Name [APN] Settings

In order for your phone to use apps, the internet, and/or receive multimedia messages, you will need to configure your phone. Select the operating system of your phone and follow the step-by-step instructions.

Your eSIM / SIM card must be installed before any APN setting adjustments.

Choose your phone type 

Configure Android

  1. Pull down the notifications screen & tap on Settings. Settings icon typically shown as ⚙️.
  2. Tap 🔍 and search Mobile Network.
  3. Tap Mobile Networks (some phones have “Access Point Names” here).
  4. Tap Access Point Names.
  5. Click Add; Some phones may have a ➕ symbol.
  6. Select New APN.
  7. Tap the menu icon ⁝ and tap Save.
  8. Go back one screen to the APN list and tap on the dot to Enable the APN.
  9. Restart phone & you’re set!

Configure Apple iOS

  1. Go to Settings, tap on WiFi and temporarily turn it OFF.
  2. Back in Settings, scroll down to Messages and tap to open it. Make sure MMS is OFF.
  3. Go back to Settings, tap on General and then Cellular. Make sure Enable 3G is OFF & Data Roaming is ON.
  4. Scroll down & tap on Cellular Data Network.
  5. Under Cellular Data Network put in the following:
  6. Click on the Home button to go back to the main phone screen.
  7. Go back to Settings one more time, scroll down and tap on Messages and turn it ON.
  8. Press the Home button and you’re set to send & receive MMS.
  9. Once you have set it up and tested to see it works, you can re-enable WiFi, turn off Data Roaming and turn on 3G.

Enabling 4G LTE on iOS Version 8

  1. Go to Home Screen
  2. Open Settings
  3. Select Cellular
  4. Select Enable LTE Switch
  5. Select Enable LTE
  6. LTE now enabled