Get help

Tech Support

Does my Q Link phone come with a SIM or memory card?

No, your Q Link cell phone does not come with a Subscriber Identity Module (SIM) or memory card. Q Link phones do not require SIM cards, nor have a SIM card port for use. SIM cards are not required on the wireless network that Q Link Wireless uses.

memory card is a small electronic data storage device used for storing digital information. They are commonly used in digital cameras, laptops, MP3 players and cell phones. If your phone is asking you to insert a memory card, it means that you have run out of storage on your Q Link phone. You may purchase a memory card, also known as an SD card, at any major electronic retail store.

If you need assistance with inserting your memory card, or locating your memory card slot on your Q Link phone, please refer to your phone’s user manual. You may find your user manual in the Phone Manuals section, or search on by entering your phone’s manufacturer make and model number.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here