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How do I fix my data if it isn’t working?

If you’re having trouble using your data, you’ll want to make sure that data is enabled on your smartphone.

Here’s how to enable data on your Android device:

  1. Go to Settings > Wireless & Networks.
  2. Select Data Usage.
  3. Toggle the ‘Enable Data‘switch to the right to turn it green.

Here’s how to enable data on your iPhone:

  1. Go to Settings > Cellular.
  2. Make sure the “Cellular Data” switch is to the right and green.

If your data is already switched on, and you are unable to use data, please check your available data balance by logging into your My Q Link account. For more information on checking your data balance, click here.


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