SIM Card Replacement
I have a Q Link Sim Card, but it’s broken. Can I get a new one? We are sorry to
How do I get a new SIM card?
New Customers All new Q Link Wireless customers receive a free sim card when they are approved for service. If
How do I find my SIM card number?
Find My SIM Card Number on an iPhone Display the SIM number in the Settings screen: Go to Settings > General> About. Then scroll down and
How do I transfer data and switch to a new iPhone device?
Got a new iPhone you want to use with Q Link Wireless? No worries—you can easily transfer your data to
Why is my iPhone experiencing failed calls after inserting my SIM Card?
This means your phone is having trouble connecting to our network, but it can easily be fixed! You’ll just have
How to activate your Q Link Wireless SIM card
Having trouble with your upgraded SIM Card? We’ve broken this down for you with a few videos that should help
Why won’t my new SIM Card work with my ZTE?
If you have a Quest 5 and have received an error message after inserting your new SIM Card, then you’ve
How do I activate my phone with a Q Link Wireless SIM card?
If your phone is compatible with Q Link Wireless, you are eligible to Bring Your Own Phone to our network!
Will I need a new SIM card for my phone if I bring it to Q Link?
If you already have a SIM card in the smartphone you plan to bring to Q Link, you’ll have to
Where can I find the SIM card number on my iPhone?
Your SIM card number, also called the ICCID (Integrated Circuit Card Identifier), is imprinted on the card and can be